What You Need to Know
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I’m committed to respecting your privacy and keeping your information safe. This page explains what information I collect, how I use it, and your rights. It follows the Privacy Act 2020 and the Health Information Privacy Code 2020.
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What I Collect and Why
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To support you well, I collect some personal information, including:

• Your name, contact details, and emergency contact

• Relevant health and mental health info (e.g. medications, history, other supports)

• Notes from our sessions

• Consent for telehealth sessions (if used)

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Use of AI Tools (Heidi Health, NovoPsych)
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Sometimes I use Heidi Health or NovoPsych, AI transcription tools, to help with my session notes. It creates written summaries from our conversations so I can focus more on you and less on admin. This is optional — I’ll only use it if you're comfortable with it. Just let me know.

Telehealth Sessions
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If we meet online (e.g. via Google Meet), I do my best to keep sessions private and secure. Google Meet uses encryption, and I won’t share anything from our sessions unless required by law or with your permission. Please also make sure your space is private and your device is secure.
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Confidentiality & Supervision
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Like many professionals, I take part in supervision to reflect on my work and ensure I’m offering the best care. I might discuss aspects of your case — but never in a way that identifies you. Your privacy always comes first.
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When I Might Share Your Info
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I’ll never share your details without your permission unless:

• There's a serious risk to your or someone else’s safety

• I’m required to by law (e.g. a court order)

• You’ve asked me to share information with another professional (like a GP)

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Your Rights
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You have the right to:

• See the information I hold about you

• Ask for corrections if something’s wrong or out of date

• I encourage you to have a look at the Code of Health and Disability Services Consumers' Rights here.

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Keeping Your Information Safe
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I store your information securely and only keep it for as long as I need to, based on legal and professional guidelines. After that, it will be safely deleted or anonymised.
While I do everything I can to protect your data, no system is 100% secure. If anything ever changes or goes wrong, I’ll let you know.
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Questions or Concerns?
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If you ever want to talk about privacy, ask a question, or request changes to your information, just get in touch.
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Last reviewed: February 2026

Privacy Policy